Amit Shah

Amit Shah

Chief Technology Officer, SVP of Technology @ Ahold Delhaize USA | Future of Omnichannel & Retail Tech | AI & Emerging Tech | Customer Experience Innovation | Ad Tech & Mar Tech | Commercial Tech | Advisor

Ahold DelhaizeChicago, Illinois, United States

View LinkedIn Profile
Experience21+ Years
LevelCXO

Executive Overview

As a digital executive, I drive enterprise business innovation and digital revolutions to harness the power of emerging technologies as company growth accelerators. I have over 20 years of multi-industry success, making waves across e-commerce and digital experiences for large, $50B+ revenue corporations in the retail, airline, and education spaces. 🔷 EXECUTIVE SNAPSHOT I’m the Chief Technology Officer & Senior Vice President of Technology at Ahold Delhaize USA, formerly Peapod Digital Labs, an award-winning technology platform for one of the world’s largest grocery retail groups. I champion modern, cloud-native & AI-native solutions across customer and internal-facing platforms, delivering omnichannel solutions across mobile apps, web, e-commerce, fulfillment, loyalty programs, personalization, and retail media network. Key initiatives include an e-commerce platform modernization, as well as the earlier pioneering of an enterprise-grade, multi-region secure cloud infrastructure. The strategies and solutions I have led played a key role in 4X revenue growth, billions of dollars in loyalty program revenue, 32.3% digital engagement across 50 million customers, and 99.98% uptime. In tandem, I build and evolve technology teams into first-rate innovation organizations and global communities of practice, as a coach, mentor, synergist, and hands-on leader. I have driven talented organizations as large as 500+ people, inspiring and empowering excellence and cultures of collaboration, accountability, and ownership. 🔷 EXECUTIVE STRENGTHS ► VISIONARY DIGITAL TRANSFORMATION – I have steered multiple transformations of legacy technology stacks into microservices-driven composable architectures in cloud-native technology stacks. I focus on mobile computing, DevSecOps, AI - MLP/NLP, and the cloud as digital transformation enablers. ► BUSINESS INNOVATION – I’m known for identifying and seizing innovation opportunities in the loyalty, retail media network, and marketplace areas and business process re-engineering. Additionally, I’ve partnered with innovation investment teams on tech aspects of divestitures, mergers, and acquisitions. ► DATA & ANALYTICS – I drive data-driven strategies to delight customers, empower associates, fuel the future, and improve data infrastructure. I deliver incremental value through AI, ML on PRISM, multi-touch attribution, centralized data management platforms, custom studies, and analyses. 🔷 CONTACT ME I am always happy to grow my network and share my expertise. Let’s connect!

Career Timeline

Professional employment history
  • Oct 2019–Present· 6 yrs 11 mos
    • Chief Technology Officer, Senior Vice President, TechnologyCurrent
      Aug 2022–Present
    • Vice President, Platform Engineering, Technology Innovation and DevOps, Peapod Digital Labs
      May 2020–Aug 2022
    • Senior Director, DevOps, Innovation and Automation, Peapod Digital Labs
      Oct 2019–May 2020
  • May 2016–Oct 2019· 3 yrs 5 mos
    • Director, Customer Experience Technology
      May 2016–Oct 2019
  • 2015–May 2016· 1 yr 4 mos
    • Manager, Web & Mobile Technology
      2015–May 2016
  • Apr 2014–2015· 9 mos
    • Technology Director (Consultant)
      Apr 2014–2015
  • Apr 2012–Apr 2014· 2 yrs
    • Head of Test Engineering, Redbox
      Apr 2012–Apr 2014
  • Sep 2010–Apr 2012· 1 yr 7 mos
    • Senior Manager, Quality Assurance
      Sep 2010–Apr 2012
  • Sep 2008–May 2010· 1 yr 8 mos
    • Senior QA Engineer Level II
      Sep 2008–May 2010
  • Sep 2007–Sep 2008· 1 yr
    • Analyst
      Sep 2007–Sep 2008
  • Oct 2005–Aug 2007· 1 yr 10 mos
    • Quality Assurance Test Analyst
      Oct 2005–Aug 2007
  • Jul 2005–Sep 2005· 2 mos
    • Business Analyst
      Jul 2005–Sep 2005

Education

MS

Information Systems

DePaul University

BS

Information Systems

DePaul University

Executive Relationship Map

Reports To
Amit Shah
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Technology LeadershipAgile MethodologiesBusiness ProcessInformation TechnologyE-commerceDigital TransformationDigital StrategyMulti-channel RetailSoftware Project ManagementReliabilityTechnical OperationsRequirements AnalysisStrategyUser Acceptance TestingIT LeadershipLegacy ModernizationQuality AssuranceSecurity OperationsLoyalty ProgramsBuild Strong Relationships