Balkrishan "BK" Kalra
President and CEO, Genpact
Genpact•New York, New York, United States
View LinkedIn ProfileExecutive Overview
I'm honored to lead Genpact, the Agentic Operations company, where applied AI meets context-rich process intelligence. We run and transform mission-critical operations for the world's leading enterprises.Genpact's Agentic Operations are grounded in decades of operating core business processes at scale across finance, supply chain, banking, insurance, and more. Our flywheel of advanced technology, trusted data foundations, and deep ecosystem partnerships moves enterprises rapidly from experimentation to scale. AI agents bring speed and precision, human experts bring judgment, and together they deliver outcomes clients can measure. We stand accountable for delivering them.I am a proud founding member of Genpact's spin-out from GE and, together with teams across multiple verticals and geographies, have helped shape the business into the Agentic Operations company we are today. While we continue to transform at speed and at scale, our cultural anchors, including client-centricity, remain deeply rooted and actively lived.This journey has deepened my commitment to inclusive leadership. I serve on the Board of Catalyst, a global nonprofit focused on accelerating organizational performance and women's progress through workplace inclusion. Their mission resonates with me as a father of two daughters. I am also a member of the Wall Street Journal CEO Council, Fast Company Impact Council, and the NASSCOM CEO Forum. Outside of work, I'm a marathon runner, average golfer, and aspiring mountain climber.
Career Timeline
- Catalyst Inc.CurrentMar 2024–Present· 2 yrs 7 mos
- Member, BoardCurrentMar 2024–Present
- GenpactCurrentAug 2005–Present· 21 yrs 2 mos
- President and Chief Executive Officer, GenpactCurrentFeb 2024–Present
- Global Business Leader, Financial Services, Consumer Goods & Retail, Life Sciences & HealthcareAug 2020–Aug 2024
- Global Business Leader, Consumer Goods & Retail, Life Sciences & HealthcareAug 2016–Aug 2020
- Global Business Leader, Consumer Goods & Retail, Life SciencesAug 2005–Aug 2016
- GenpactCurrent2005–Present· 21 yrs 9 mos
- President and Chief Executive Officer, GenpactCurrent2024–Present
- Global Business Leader, Financial Services, Consumer Goods & Retail, Life Sciences & Healthcare2020–2024
- Global Business Leader, Consumer Goods & Retail, Life Sciences & Healthcare2016–2020
- Global Business Leader, Consumer Goods & Retail, Life Sciences2005–2016
- Vice President, Consumer Goods and Life Sciences2005–2008
- 1999–2005· 6 yrs
- Global Operations Leader, Banking and Insurance1999–2005
- 1995–1999· 4 yrs
- Multiple Roles1995–1999
- Senior Vice President, Private Equity1995–1999
- 1993–1995· 2 yrs
- Analyst, Investment Banking1993–1995
Education
Bachelor's degree
Chemical Engineering
Panjab University