Balkrishan "BK" Kalra

Balkrishan "BK" Kalra

President and CEO, Genpact

Genpact•New York, New York, United States

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Experience33+ Years
LevelCXO

Executive Overview

I'm honored to lead Genpact, the Agentic Operations company, where applied AI meets context-rich process intelligence. We run and transform mission-critical operations for the world's leading enterprises.Genpact's Agentic Operations are grounded in decades of operating core business processes at scale across finance, supply chain, banking, insurance, and more. Our flywheel of advanced technology, trusted data foundations, and deep ecosystem partnerships moves enterprises rapidly from experimentation to scale. AI agents bring speed and precision, human experts bring judgment, and together they deliver outcomes clients can measure. We stand accountable for delivering them.I am a proud founding member of Genpact's spin-out from GE and, together with teams across multiple verticals and geographies, have helped shape the business into the Agentic Operations company we are today. While we continue to transform at speed and at scale, our cultural anchors, including client-centricity, remain deeply rooted and actively lived.This journey has deepened my commitment to inclusive leadership. I serve on the Board of Catalyst, a global nonprofit focused on accelerating organizational performance and women's progress through workplace inclusion. Their mission resonates with me as a father of two daughters. I am also a member of the Wall Street Journal CEO Council, Fast Company Impact Council, and the NASSCOM CEO Forum. Outside of work, I'm a marathon runner, average golfer, and aspiring mountain climber.

Career Timeline

Professional employment history
  • Mar 2024–Present· 2 yrs 7 mos
    • Member, BoardCurrent
      Mar 2024–Present
  • GenpactCurrent
    Aug 2005–Present· 21 yrs 2 mos
    • President and Chief Executive Officer, GenpactCurrent
      Feb 2024–Present
    • Global Business Leader, Financial Services, Consumer Goods & Retail, Life Sciences & Healthcare
      Aug 2020–Aug 2024
    • Global Business Leader, Consumer Goods & Retail, Life Sciences & Healthcare
      Aug 2016–Aug 2020
    • Global Business Leader, Consumer Goods & Retail, Life Sciences
      Aug 2005–Aug 2016
  • GenpactCurrent
    2005–Present· 21 yrs 9 mos
    • President and Chief Executive Officer, GenpactCurrent
      2024–Present
    • Global Business Leader, Financial Services, Consumer Goods & Retail, Life Sciences & Healthcare
      2020–2024
    • Global Business Leader, Consumer Goods & Retail, Life Sciences & Healthcare
      2016–2020
    • Global Business Leader, Consumer Goods & Retail, Life Sciences
      2005–2016
    • Vice President, Consumer Goods and Life Sciences
      2005–2008
  • 1999–2005· 6 yrs
    • Global Operations Leader, Banking and Insurance
      1999–2005
  • 1995–1999· 4 yrs
    • Multiple Roles
      1995–1999
    • Senior Vice President, Private Equity
      1995–1999
  • 1993–1995· 2 yrs
    • Analyst, Investment Banking
      1993–1995

Education

Bachelor's degree

Chemical Engineering

Panjab University

Executive Relationship Map

Reports To
Balkrishan "BK" Kalra
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

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