Gaurav Kachhawa

Gaurav Kachhawa

CPO @ Gupshup.ai, Product & Growth Leader (Ex Adobe, Twitter, EA, Zynga)

Startups

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Experience31+ Years

Executive Overview

Seasoned product leader with 20+ yrs experience building large-scale consumer and SaaS products. Expertise with emerging Enterprise Gen AI automation stack leveraging Agentic AI workflows, LLMs, MCP, RAG and AI Evaluation frameworks. Track record of delivering product innovation, engagement and growth at companies such as Adobe, Twitter, EA and Zynga. Entrepreneurially spirited and founding product leader of two successful startups - Elance (went public as Upwork/UPWK) and GupShup.ai (conversational AI platform). Passion for nurturing talent, building and coaching high impact product teams. Angel investor and mentor. Skills/Interests: Gen AI Stack, Multi-modal LLMs, Product Market Discovery, Consumer & SaaS strategy, AI/Machine Learning, Growth, Gamification, UX, Data Science & Experimentation, Social Platforms, Marketplaces, Interactive/AR, Monetization Models, Freemium, Subscriptions, NLP, Search & Recommender Systems

Career Timeline

Professional employment history
  • GupshupCurrent
    Sep 2021–Present· 5 yrs
    • Chief Product OfficerCurrent
      Sep 2021–Present
  • StartupsCurrent
    2015–Present· 11 yrs 8 mos
    • Product Advisor, Angel InvestorCurrent
      2015–Present
  • 2018–Sep 2021· 3 yrs 8 mos
    • Sr. Director, Product Management, Creative Cloud Experience & Engagement
      2018–Sep 2021
  • 2016–2017· 1 yr
    • Senior Director, Product Management
      2016–2017
  • 2012–2016· 4 yrs
    • Vice President, Product Management
      2012–2016
  • 2010–2012· 2 yrs
    • Director, Product
      2010–2012
  • 2005–2010· 5 yrs
    • VP of Product, Founding Product Leader
      2005–2010
  • 1999–2005· 6 yrs
    • Sr Director of Product, Founding Engineering Leader
      1999–2005
  • 1998–1999· 1 yr
    • Senior Consultant, Strategy
      1998–1999
  • 1995–1998· 3 yrs
    • Senior Software Engineer
      1995–1998

Education

MBA

Strategy, Venture Finance & Marketing

The Wharton School

Bachelor of Technology (B.Tech.)

Indian Institute of Technology, Bombay

Executive Relationship Map

Reports To
Gaurav Kachhawa
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Product ManagementAnalyticsProduct DevelopmentLeadershipSaaSProduct MarketingE-commerceManagementUser Experience DesignMobile DevicesGo-to-market StrategyMonetizationMobile AdvertisingStrategyMobile ApplicationsStrategic PartnershipsBusiness StrategyCompetitive AnalysisEntrepreneurshipStart-ups