Grant Milstead

Grant Milstead

VP Digital at United Airlines | Former Crain’s 40 under 40 | ex GE

Adler Planetarium•Chicago, Illinois, United States

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Experience21+ Years
LevelLeadership

Executive Overview

Executive IT leader for United based in Chicago, IL. Accomplished IT professional focused on establishing and executing IT Strategy that both maximized operational efficiency as well as enables growth through technology. Graduate of GE's premier IT leadership program: Information Technology Leadership Program (ITLP) Certified Six Sigma Green Belt Certified Lean Six Sigma Black Belt ITIL v3 Foundation Certified GE's experienced information management program (EIMP) "Bootcamp for CIOs" Specialties: Management of large IT teams (50+), Strategic technology planning, leadership and development for IT professionals including coaching, Program Management, Project Management, Application Architecture, Software Development, Six Sigma, Organizational Change Management.

Career Timeline

Professional employment history
  • Nov 2025–Present· 11 mos
    • Board MemberCurrent
      Nov 2025–Present
  • Aug 2020–Present· 6 yrs 2 mos
    • Member, Advisory BoardCurrent
      Aug 2020–Present
  • Nov 2015–Present· 10 yrs 11 mos
    • Vice President, Technology and DigitalCurrent
      Mar 2020–Present
    • Managing Director Digital - NOC, Contact Centers, Cargo, Customer Solutions, United Express
      2017–Mar 2020
    • Managing Director - IT Airline Network Operations, Cargo, Catering Operations & United Clubs
      Nov 2015–2017
  • Jun 2006–Nov 2015· 9 yrs 5 mos
    • Experienced Information Management Program (EIMP)
      Sep 2014–Oct 2015
    • SVP & CIO - GE Capital Rail Services
      May 2014–Nov 2015
    • Senior Director - IT Initiatives
      Aug 2012–May 2014
    • Master Black Belt
      2010–Aug 2012
    • Project Manager, Information Technology
      Jun 2009–Dec 2009
    • IMLP
      Jun 2007–Jun 2009
    • IMLP Intern
      Jun 2006–Jun 2007
  • May 2005–Aug 2005· 3 mos
    • Intern - PMO
      May 2005–Aug 2005

Education

B.S. Computer Science

Class XI Hoeft Technology & Management Program

University of Illinois Urbana-Champaign

Executive Relationship Map

Reports To
Grant Milstead
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Software DevelopmentChange ManagementProject ManagementTeam LeadershipIT ManagementTechnical PresentationsLeadershipSix SigmaCross-functional CoordinationManagementTeam BuildingSoftware Project ManagementGroup PresentationsDatabase DesignChange LeadershipProcess ImprovementLeadership DevelopmentIntegrationITILIT Strategy