Michelle Ferrara
Chief Information Officer, Arizona Public Service
Arizona Public Service - APS•Greater Phoenix Area
View LinkedIn ProfileExperience19+ Years
LevelCXO
Executive Overview
Information Technology executive with over 30 years IT experience with an extensive background leading large multi-site operational support teams and delivering key IT projects and initiatives. Recognized for consistently optimizing struggling units and developing a high-performing culture. Demonstrated ability collaborating across diverse business units and corporate cultures to consistently deliver IT solutions for key business strategies. Vast experience leading teams and establishing best practices across many business and IT competencies. 
Career Timeline
- Arizona Public Service - APSCurrentOct 2021–Present· 4 yrs 11 mos
- Chief Information OfficerCurrentOct 2021–Present
- 2016–Oct 2021· 5 yrs 9 mos
- IT Vice President, Enterprise Wide SolutionsJul 2018–Oct 2021
- Director IT, Business Intelligence Data Analytics2016–Jul 2018
- Sep 2012–Dec 2015· 3 yrs 3 mos
- Director IT, Enterprise Technical ServicesSep 2012–Dec 2015
- May 2007–Sep 2012· 5 yrs 4 mos
- Manager Microsoft Platforms and SQL Database AdministrationOct 2009–Sep 2012
- Manager, Enterprise Systems SupportMay 2007–Oct 2009
Education
Bachelor of Science
Information Systems Management
University of Baltimore
Master of Science (M.S.)
Information Systems
Western International UniversityExecutive Relationship Map
Reports To
Michelle Ferrara
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer
Skills & Expertise
Business IntelligenceVendor ManagementManagementSharePointSDLCBusiness Process ImprovementBusiness AnalysisPMOProgram ManagementRequirements AnalysisStrategySoftware Development Life Cycle (SDLC)Project Management Office (PMO)TIBCOVisioProject Portfolio ManagementProcess ImprovementIntegrationSQL