Milind Korgaonkar

Chief Digital & Information Officer, Bajaj Electricals — accountable for enterprise-wide AI, digital, and IT strategy for a ₹5,000+ Cr consumer electrical business. I turn technology into measurable P&L outcomes: revenue, cost, productivity, and customer experience.25+ years leading technology for consumer businesses across India, SAARC, LATAM, and the UK — including 11 years at Godrej Consumer Products (Head of IT, India & SAARC) and 7 years heading IT for Wockhardt UK.Recent impact:Architected BOLT, an AI-first enterprise transformation program — 60%+ AI adoption across business functions, 1,00,000+ man-hours of productivity unlockedDeployed an industry-first LLM voice bot for customer care at scale — 50% reduction in call-centre costs.Built an AWS + Snowflake enterprise data lake powering executive analytics, demand forecasting, and network planning.Drove 100% cloud migration (90% SaaS), including SAP RISE/S4HANA — SAP ACE Award.Implemented IoT-led smart manufacturing across plants — ~5% OEE improvementRecognition: ETCIO Digital Enterprise of India 2025 (Consumer Electronics) · CII CIO Excellence Award (Cloud Computing)I'm at my best where technology is expected to move the P&L, not just run the systems — AI-led transformation, digital-first customer engagement, and building technology organisations that businesses treat as growth partners, not cost centres.