Pankaj Kumar
Technology Head | Digital Transformation | AI & GenAI | Enterprise Platforms | SAP | Cloud | Product Engineering | Building Scalable Businesses Through Technology
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Technology leader with 23 years of experience driving large-scale digital transformation, AI adoption, enterprise modernization, and business growth across Manufacturing, Telecom, Logistics, GIS, and Consumer Technology domains. Currently leading Digital Transformation initiatives for Dalmia Bharat Group, where I partner with business leaders to reimagine customer experiences, optimize supply chains, modernize enterprise platforms, and unlock new revenue streams through AI, data, automation, and cloud technologies. My focus is on translating business strategy into measurable outcomes through technology innovation. Over the course of my career, I have built and scaled high-performing teams across Engineering, Product Management, AI/ML, Data Science, Program Management, DevOps, Cybersecurity, Infrastructure, and Support functions. I have successfully grown organizations from small specialized teams to large cross-functional technology groups while fostering a culture of innovation, ownership, and continuous improvement. Key accomplishments include: • Defining and executing the digital transformation roadmap for a multi-billion-dollar manufacturing business. • Delivering highly scalable SaaS and location-intelligence platforms serving 100M+ users at Reliance Jio. • Driving AI/ML and GenAI initiatives across sales, logistics, customer engagement, forecasting, and operational efficiency. • Leading SAP implementations, enterprise integrations, cloud modernization, and data platform initiatives. • Building digital products that have generated significant revenue growth, operational savings, and customer satisfaction improvements. My expertise spans Digital Strategy, Artificial Intelligence, GenAI, Enterprise Architecture, Product Engineering, Cloud Platforms (AWS, Azure, GCP), SAP, Data & Analytics, Supply Chain Digitization, Platform Engineering, and Technology Leadership. I am passionate about leveraging emerging technologies to solve complex business challenges, create competitive advantage, and build organizations that are future-ready. Always open to connecting with leaders, innovators, and organizations driving meaningful transformation through technology.
Career Timeline
- Dalmia Bharat GroupCurrentSep 2020–Present· 6 yrs
- Deputy Director, ExecutiveCurrentSep 2020–Present
- Jun 2013–Sep 2020· 7 yrs 3 mos
- General Manager - Delivery HeadJun 2013–Sep 2020
- Mar 2009–Jun 2013· 4 yrs 3 mos
- Sr. Lead EnggMar 2009–Jun 2013
- Jun 2008–Mar 2009· 9 mos
- Lead, Technical ProjectJun 2008–Mar 2009
- Aug 2003–Jun 2008· 4 yrs 10 mos
- Senior Specialist, TechnicalAug 2003–Jun 2008
Education
Exec MBA
Marketing
Indian Institute of Foreign TradeBE
Information Technology
Doctor B.R. Ambedkar University, Agra