Pinak Chakraborty

Pinak Chakraborty

Chief Information Officer | Head of Engineering | Applied Researcher | Engineer

Airtel Payments BankHyderabad

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Experience29+ Years
LevelCXO

Executive Overview

I am a hands-on technology leader responsible for enterprise digital products and platforms, leading organisations from strategy formulation through execution, with a focus on resilience, scalability, security, and alignment with business goals and the regulatory mandate. My expertise lies in aligning technology strategy and its execution with overarching business objectives within risk, compliance and regulatory frameworks. I have spearheaded digital product development and technology modernisation initiatives, resulting in the enhancement of tech platforms for stability, security, resiliency, and regulatory compliance. Simultaneously, I have led initiatives to increase velocity of product development and operational efficiency by implementing data-driven and agile software development practices, site reliability and chaos engineering. I have successfully established a high-performing engineering organisation from the ground up and formulated a technology strategy aligned with product and business vision to support exponential business growth and cost optimisation by automation and streamlining of manual processes. I have guided the adoption of cloud-native, distributed and event-driven micro-service architectures, and data analytics and machine learning while also driving infrastructure modernisation efforts. Moreover, my engineering team and I have filed 17 patent applications, with 14 successfully granted by the US Patent Office. These patents are about distributed systems and AI/ML in diverse business contexts. I have a deep expertise and keen interest in the ever-evolving field of system design and architecture and actively engage in industry discussions and contribute articles, particularly on distributed systems, micro-services, event-driven architecture, reactive, non-blocking and asynchronous applications, containerisation, container orchestration, and functional programming. I am constantly seeking to expand my knowledge in advancing fields of AI and ML, specifically on Bayesian optimisation, Gaussian Processes, Deep Reinforcement Learning, and Information Theory. I am committed to remain well-informed about the evolving business landscape and regulatory framework within Payments, Banking, and Financial Services, specifically about their impact on strategic technology decision-making. I also enjoy connecting with individuals who share a passion for system design, emerging technologies, and the transformative impact of AI/ML on our society.

Career Timeline

Professional employment history
  • Nov 2021–Present· 4 yrs 10 mos
    • Chief Information Officer, Airtel Payments BankCurrent
      Nov 2021–Present
  • Dec 2020–Nov 2021· 11 mos
    • Head of Product Engineering - Consumer and Wallet
      Dec 2020–Nov 2021
  • May 2018–Nov 2020· 2 yrs 6 mos
    • Senior Vice President of Technology - Digibank
      May 2018–Nov 2020
  • Sep 2013–Apr 2018· 4 yrs 7 mos
    • Vice President – Digital Payments Technology
      Sep 2013–Apr 2018
  • Aug 2012–Sep 2013· 1 yr 1 mo
    • Manager, Technical Programme
      Aug 2012–Sep 2013
  • Jun 2011–Jul 2012· 1 yr 1 mo
    • Manager, Software Development
      Jun 2011–Jul 2012
  • Feb 1997–May 2011· 14 yrs 3 mos
    • Technical Project Manager
      Feb 1997–May 2011

Education

General Management Programme

General Management

Indian Institute of Management, Calcutta

Post Graduate Student Status Program - Computer Science and Engineering

(Natural Language Processing and Machine Learning)

International Institute of Information Technology Hyderabad (IIITH)

Bachelor of Engineering - BE

Computer Science and Engineering

National Institute of Technology Silchar

Executive Relationship Map

Reports To
Pinak Chakraborty
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Java Enterprise EditionStrategic LeadershipEnterprise ArchitectureSoftware DevelopmentSOAAgile MethodologiesScrumNoSQLE-commerceScalable ArchitectureCloud InfrastructurePayment SystemsCloud ComputingMobile ApplicationsSoftware as a Service (SaaS)Artificial Intelligence (AI)Machine LearningAmazon Web Services (AWS)BankingIT Strategy