Richard Armour

I am an enterprise retail leader with experience operating large, omnichannel businesses where revenue growth, margin discipline, and execution must work together. In my current role at At Home, I lead an omnichannel organization with P&L accountability, responsible for revenue, margin, and execution across e-commerce, fulfillment, and customer experience, and operating in close partnership with stores, merchandising, and operations. My focus is on driving profitable growth, making disciplined trade-offs across channels, and aligning teams around outcomes that materially impact business performance at scale. My background includes operating in complex retail environments with national store fleets, broad assortments, and multiple fulfillment models. While I have deep experience building and scaling digital and omnichannel capabilities, my core strength is enterprise leadership—setting direction, allocating resources, and ensuring strategy translates into results across the business. My work today requires: • End-to-end accountability across revenue, margin, and execution • Partnership and influence across pricing, promotion, and channel economics • Cross-functional leadership spanning stores, digital, operations, and technology • Regular engagement with executive leadership, boards, and investors In addition to my operating role, I serve as a board member of James Avery Artisan Jewelry, where I advise on growth strategy, omnichannel retail, and long-term value creation.