Employees
~1,006
About Aspect Software
Key Facts
Approximately 1,006 employees globally
Headquartered in Boulder, Colorado, United States
Operates in Software Development
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Business Focus Areas
Business Focus Areas
Enterprise Call Center SolutionsEnterprise Call Center SoftwareCall Center Workforce ManagementWorkforce OptimizationFirst Call ResolutionIVR Self ServiceOccupancy RateCall Center SolutionsAverage Handle TimeAverage Call Abandonment RateBack OfficePerformance ManagementWorkforce ManagementCloud SolutionsHosted SolutionsCustomer SatisfactionOn Premise SolutionsAverage After Call Work TimeAverage Speed of AnswerService LevelAverage Time in QueuePercentage of Calls BlockedMobile Customer CareCall Center Metrics250+ SeatsOmni-Channel Customer Experience ManagementLarge Call CentersCall Center ManagersCustomer Engagement PlatformCustomer ServiceCall CenterCustomer Carequality managementCloud Call CenterCall Center Softwarecontact center
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