About Dillard's
Dillard's, Inc. is one of the largest retailers of fashion apparel and home furnishings in the U.S., with yearly revenues over $6.1 billion. The company emphasizes providing top fashion and value to customers through attractive clothing and home product lines, supported by superior customer service. Its stores carry a wide range of merchandise, featuring items from both national brands and exclusive sources. Dillard's runs close to 300 outlets across 29 states, each operating under the single Dillard's name.
Executive Leadership Team
Organizational Chart — Preview
Dillard's Executive Leadership Team
Business Focus Areas
Dillard's Org Chart & Organizational Structure
Dillard's, a major American department store chain operating under the Dillard's, Inc. (NYSE: DDS) banner, maintains a clear executive structure led by Bill Dillard, who serves as Chief Executive Officer. Under his leadership, the organization is segmented into specialized job functions, including Information Technology and Finance, to support its nationwide retail operations. Within the Information Technology function, Chuck Lasley holds the position of Chief Technology Officer, overseeing technological infrastructure. Reporting under him is the sub-function of Data Management and Analytics, where Ken Wells serves as Chief Data and Analytics Officer, responsible for the company's data strategies and analytical initiatives. The Finance function is managed by Chris Johnson, who holds the title of Senior Vice President, Principal Financial Officer (also standardized as Senior Vice President, Chief Financial Officer). Under the Finance umbrella, the Accounting sub-function is led by Phillip Watts, who serves as Principal Financial Officer and Principal Accounting Officer (standardized as Chief Financial Officer and Chief Accounting Officer), ensuring financial reporting and accounting compliance. This hierarchy outlines key leadership roles across Dillard's core operational divisions.
Frequently Asked Questions
What does Dillard's's BizKonnect profile actually show?
An overview with industry, headquarters, employee count, and public/private status; an About section describing the business; Key Facts; an Executive Leadership Team list; and a preview of the OrgKonnect's GenAI-powered org chart built by BizKonnect.
Can I see Dillard's's complete org chart here, or just part of it?
You get a free preview of the top-level structure and business units, generated by BizKonnect's GenAI-powered org chart engine; the full chart with reporting lines and direct contacts unlocks via "Get Free Access to Full Org Chart."
How is Dillard's's organizational structure mapped on BizKonnect?
Dillard's's hierarchy is broken into functional departments IT, Finance, Commercial Sales, Operations and distinct business units, with GenAI-powered interactive org charts mapping reporting lines directly up to the CXOs.
Does the page show which executive oversees which function?
Yes, functions like Finance, Sales, Operations, and Information Technology are each tied to a named executive and their title, based on Dillard's's reported leadership structure.
Is executive tenure information included?
Each leader's profile shows how long they've held their role, marked "Since [year]," so you can see how recently Dillard's's leadership team has changed.
How do Dillard's's GenAI-powered org charts support Account-Based Marketing (ABM)?
The visual maps break down multi-person buying centers within Dillard's, helping ABM teams identify actual budget owners, understand peer reporting relationships, and run multi-threaded outreach without getting stuck behind gatekeepers.
Are there other companies worth researching alongside Dillard's?
Yes, a "Similar Companies" section links to comparable organizations in the same industry, generated by GenAI industry clustering to help expand your target account lists.