Kim Crawford Goodman

Kim Crawford Goodman

CEO of Smarsh and Independent Board Member

Smarsh•Atlanta, Georgia, United States

View LinkedIn Profile
Experience39+ Years
LevelLeadership

Executive Overview

Global business leader with more than 25 years of experience in driving growth, leading innovation, and delivering breakthrough performance across multiple industries (Payments/Financial Services, Technology and Travel/Hospitality.) Extensive experience with global, complex businesses, requiring strategic customer relationships, a deep understanding of critical business drivers, and effective engagement of a large (10,000+), distributed workforce. Extensive P&L responsibility having led business with revenue of $150M to $5B. Known for building extraordinary global teams that work together to create a winning culture. Also, deep experience on multiple boards of directors, including public and private companies from $100M to $25B+.

Career Timeline

Professional employment history
  • SmarshCurrent
    Jun 2022–Present· 4 yrs 5 mos
    • Chief Executive OfficerCurrent
      Jun 2022–Present
  • Jul 2016–Present· 10 yrs 4 mos
    • Member, Board of DirectorsCurrent
      Jul 2016–Present
  • Apr 2018–May 2022· 4 yrs 1 mo
    • President, Payments and Risk Solution Businesses
      Mar 2021–May 2022
    • President, Merchant Joint Ventures and Acquirer Processing
      Aug 2019–Feb 2021
    • President, Card Services
      Apr 2018–Aug 2019
  • Nov 2016–Feb 2018· 1 yr 3 mos
    • Chief Executive Officer, Worldpay US
      Nov 2016–Feb 2018
  • Dec 2012–2016· 3 yrs 1 mo
    • Member, Board of Directors
      Dec 2012–2016
  • Sep 2007–Mar 2014· 6 yrs 6 mos
    • President, Global Business Travel
      2012–Mar 2014
    • President, Merchant Service Americas
      Sep 2007–Dec 2011
  • Aug 2005–Jul 2007· 1 yr 11 mos
    • Vice President, Software & Peripherals
      Aug 2005–Jul 2007
  • 2001–2005· 4 yrs
    • Vice President, Marketing & Transactional Sales, Public Sector
      2003–2005
    • Vice President and General Manager, Dell Networking
      2001–2003
  • Sep 1987–Jun 2000· 12 yrs 9 mos
    • Partner, Manager, and Consultant
      Sep 1987–Jun 2000

Education

Master of Business Administration (M.B.A.)

Business Administration and Management, General

Harvard Business School

Master of Engineering (M.Eng.)

Industrial Engineering

Stanford University

Executive Relationship Map

Reports To
Kim Crawford Goodman
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

19 of 19 skills
Credit CardsAnalyticsRelationship ManagementCall CentersCustomer ExperienceTravel ManagementFinancial AnalysisVendor ManagementPortfolio ManagementPaymentsFinancial ModelingBusiness AnalysisStrategyElectronic PaymentsFinancial ServicesRe-engineeringAccount ManagementProcess ImprovementBusiness Travel