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Fiserv

Software Development & IT Services and IT ConsultingMilwaukee, Wisconsin, United States
Public Company36,400 Employees
Employees
~36,400

About Fiserv

Key Facts
Approximately 36,400 employees globally
Headquartered in Milwaukee, Wisconsin, United States
Operates in Software Development, IT Services and IT Consulting

Executive Leadership Team

Guy Chiarello
Guy Chiarello
Vice Chairman
Since 2019
Jason D.
Jason D.
Chief Information Security Officer and Senior Vice President
Since 2019
Jennifer Manchester
Jennifer Manchester
Chief Human Resources Officer
Since 2023
JB
Jill Billings
Vice President, Chief Technology Officer
Since 2019
Joanne Sebby
Joanne Sebby
Executive Vice President, Chief Risk Officer
Since 2021
Joe Profeta
Joe Profeta
Chief Sales Officer
Since 2021

Organizational Chart — Preview

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Fiserv Executive Leadership Team

Guy Chiarello
Guy Chiarello
Vice Chairman
Since 2019
Jason D.
Jason D.
Chief Information Security Officer and Senior Vice President
Since 2019
Jennifer Manchester
Jennifer Manchester
Chief Human Resources Officer
Since 2023
JB
Jill Billings
Vice President, Chief Technology Officer
Lead a global organization providing multiple services across Fiserv, including Batch management, Crypto Key Management, Web and Database services, Midrange, Provisioning, and PKI Certificate management o Modernized and reengineered the Batch and Transmission processes and systems. This improved our stability, delivery time, and throughput by 500%, while reducing the need for services performed by external companies, overall reducing the cost to deliver by $5M annually o Led team to design and develop a platform which predicts, traces and monitors critical files as they are processed through the various platforms and delivered to clients and third parties o Built enhanced client-migration process used by both business and technical teams to accelerate completion of several stagnant projects o Standardized and automated Mainframe SCM management across the globe using both RPA technology and scripting o Implemented automated PKI Key management program to identify and implement certificate renewals o Introduced RPA technology throughout organization which improved overall quality of delivery, removed much of the manual tasks, while motivating the team to think differently o Improved overall morale significantly within organization from <50% satisfaction to 75% and more measured thru 2020 company survey.
Since 2019
Joanne Sebby
Joanne Sebby
Executive Vice President, Chief Risk Officer
Leading Fiserv’s Risk Management strategy and operations. Member of Fiserv’s Management Committee. While serving as the Chief Risk Officer, assisted with the introduction of a Board Risk Committee to improve governance.
Since 2021
Joe Profeta
Joe Profeta
Chief Sales Officer
Since 2021

Business Focus Areas

Identified by BizNLP
Business Focus Areas
Financial ServicesMobile BankingLending SolutionsCore BankingPaymentsCustomer & Channel ManagementBusiness Insights & OptimizationProcessing ServicesOnline BankingRisk and Compliance
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Fiserv Org Chart & Organizational Structure

Frequently Asked Questions

7 questions

What does Fiserv's BizKonnect profile actually show?

An overview with industry, headquarters, employee count, and public/private status; an About section describing the business; Key Facts; an Executive Leadership Team list; and a preview of the OrgKonnect's GenAI-powered org chart built by BizKonnect.

Can I see Fiserv's complete org chart here, or just part of it?

You get a free preview of the top-level structure and business units, generated by BizKonnect's GenAI-powered org chart engine; the full chart with reporting lines and direct contacts unlocks via "Get Free Access to Full Org Chart."

How is Fiserv's organizational structure mapped on BizKonnect?

Fiserv's hierarchy is broken into functional departments IT, Finance, Commercial Sales, Operations and distinct business units, with GenAI-powered interactive org charts mapping reporting lines directly up to the CXOs.

Does the page show which executive oversees which function?

Yes, functions like Finance, Sales, Operations, and Information Technology are each tied to a named executive and their title, based on Fiserv's reported leadership structure.

Is executive tenure information included?

Each leader's profile shows how long they've held their role, marked "Since [year]," so you can see how recently Fiserv's leadership team has changed.

How do Fiserv's GenAI-powered org charts support Account-Based Marketing (ABM)?

The visual maps break down multi-person buying centers within Fiserv, helping ABM teams identify actual budget owners, understand peer reporting relationships, and run multi-threaded outreach without getting stuck behind gatekeepers.

Are there other companies worth researching alongside Fiserv?

Yes, a "Similar Companies" section links to comparable organizations in the same industry, generated by GenAI industry clustering to help expand your target account lists.