Krishan Saxena

I am a technology leader with 30+ years of experience driving enterprise-scale digital transformation, cloud adoption, AI-led innovation, and Global Capability Center (GCC) strategy & execution across Insurance, Telecom, BFSI, and BPO sectors. Recently, I led the end-to-end setup of a Global Capability Center (GCC) for Bupa in India, including business case development, location strategy, facility setup, technology architecture, and a 3-year roadmap. As CTO, I have enabled ₹4500+ Cr business scale through digital-first platforms, cloud-native architecture, and data-driven decisioning.Over my career, I have: Built digital platforms with 1M+ users and 80%+ adoption Delivered ₹600+ Cr revenue growth through digital ecosystems Achieved 50% efficiency gains using RPA and automation Delivered ₹8+ Cr annual cost optimization Led global teams of 200–250+ professionals across geographies My core focus areas include: Digital & Business Transformation (B2C, B2B, Assisted Channels) GCC Strategy, Setup & Scaling Cloud, Data & AI Platforms Enterprise Architecture (API-first, microservices) Agile, DevOps & Product Engineering Technology Governance, Risk & Compliance I am passionate about building future-ready technology organizations and leveraging AI, data, and automation to create sustainable competitive advantage.