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Claro Brasil

TelecommunicationsSão Paulo, São Paulo, Brazil
Privately Held40,455 Employees
Employees
~40,455

About Claro Brasil

Key Facts
Approximately 40,455 employees globally
Headquartered in São Paulo, São Paulo, Brazil
Operates in Telecommunications

Executive Leadership Team

Albervan Luz
Albervan Luz
Director, eCare and Digital Transformation
Since 2020
Cesar Augusto dos Santos
Cesar Augusto dos Santos
Executive Director, Chief Information Officer, IT, Data, AI, and Digital Transformation
Since 2017
Denis Nesi 🇧🇷🇮🇹
Denis Nesi
Executive Director, Chief Information Security Officer, Security, Risk, and Fraud Prevention
Since 2023
José Félix
José Félix
President
Since 2015
Jose Formoso
Jose Formoso
Chief Executive Officer, Claro Empresas, Large Enterprises and Government
Since 2025
Roberta Godoi [ela / ella / she]
Roberta Godoi [ela / ella / she]
Chief Executive Officer, PME Unit
Since 2025

Organizational Chart — Preview

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Claro Brasil Executive Leadership Team

Albervan Luz
Albervan Luz
Director, eCare and Digital Transformation
Led Claro’s digital portfolio (App, WhatsApp, cognitive IVR, RCS, website, and virtual assistants). Launched the first omnichannel sale via WhatsApp (Meta/Facebook global case). Reduced R$1 billion/year in human customer care costs. Achieved over 80% customer service digitalization. Minha Claro Móvel App reached 4.6 stars, highest rating in Brazil's telco market. Cut 4M unproductive tech visits and saved R$12M in supplementary invoice costs. Structured eCare as a center of excellence with agile squads and DevOps culture.
Since 2020
Cesar Augusto dos Santos
Cesar Augusto dos Santos
Executive Director, Chief Information Officer, IT, Data, AI, and Digital Transformation
Head of IT at Claro Brazil
Since 2017
Denis Nesi 🇧🇷🇮🇹
Denis Nesi
Executive Director, Chief Information Security Officer, Security, Risk, and Fraud Prevention
Since 2023
José Félix
José Félix
President
Since 2015
Jose Formoso
Jose Formoso
Chief Executive Officer, Claro Empresas, Large Enterprises and Government
Since 2025
Roberta Godoi [ela / ella / she]
Roberta Godoi [ela / ella / she]
Chief Executive Officer, PME Unit
Since 2025

Business Focus Areas

Identified by BizNLP
Business Focus Areas
TelecomunicaçõesTecnologia
🔓 to see the full technographic profile including all applications, infrastructure details, vendor contracts, and technology evaluation signals.

Claro Brasil Org Chart & Organizational Structure

Frequently Asked Questions

7 questions

What does Claro Brasil's BizKonnect profile actually show?

An overview with industry, headquarters, employee count, and public/private status; an About section describing the business; Key Facts; an Executive Leadership Team list; and a preview of the OrgKonnect's GenAI-powered org chart built by BizKonnect.

Can I see Claro Brasil's complete org chart here, or just part of it?

You get a free preview of the top-level structure and business units, generated by BizKonnect's GenAI-powered org chart engine; the full chart with reporting lines and direct contacts unlocks via "Get Free Access to Full Org Chart."

How is Claro Brasil's organizational structure mapped on BizKonnect?

Claro Brasil's hierarchy is broken into functional departments IT, Finance, Commercial Sales, Operations and distinct business units, with GenAI-powered interactive org charts mapping reporting lines directly up to the CXOs.

Does the page show which executive oversees which function?

Yes, functions like Finance, Sales, Operations, and Information Technology are each tied to a named executive and their title, based on Claro Brasil's reported leadership structure.

Is executive tenure information included?

Each leader's profile shows how long they've held their role, marked "Since [year]," so you can see how recently Claro Brasil's leadership team has changed.

How do Claro Brasil's GenAI-powered org charts support Account-Based Marketing (ABM)?

The visual maps break down multi-person buying centers within Claro Brasil, helping ABM teams identify actual budget owners, understand peer reporting relationships, and run multi-threaded outreach without getting stuck behind gatekeepers.

Are there other companies worth researching alongside Claro Brasil?

Yes, a "Similar Companies" section links to comparable organizations in the same industry, generated by GenAI industry clustering to help expand your target account lists.